Bay of islands massage & spa   |   520.836.7000

992 E Cottonwood Ln #107, Casa Grande, AZ 85122

(Conveniently located by Safeway)

‚ÄčNo Show & Cancellation Policy



When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients. Please understand that therapists only get paid when they provide a service. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
If you no-show without notice on the day of your appointment we will charge you 100% of your booked service price.
Late arrivals will result in a shortened appointment.

If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies,) and your therapist may make an exception to the above policies on those rare occasions.
Thank you for your understanding you're Bay of islands family :)